Before you buy
Three people usually have to say yes before a centre takes on anything new: the director who approves the money, the privacy officer who signs off a new system, and whoever handles purchasing. Each section below is written for one of them, so you can send it on as it is.
For your director
What it costs, against what comes back
This is the same panel that sits under the pricing cards. Type what a visit is worth at your centre, and what a schedule change costs in staff time today; it sets a plan against that, a month and a year. Share the link, download the CSV, or print the one-page summary and take it into the meeting.
Will it pay for itself?
Every number here is yours. Rectonic supplies the plan price and the arithmetic, nothing else. We don’t yet know how many people come more often once they can see when and where things are on. What the maths shows is how few it would take.
Standard is $249 a month.
Enter what a visit is worth to see what one more a day adds up to, and how few would cover it.
Counts only visits that would not have happened otherwise, and hours really spent today. Months are 30 days; a year is 12 of them. Prices in CAD.
For your privacy officer
The facts a privacy assessment asks for
In British Columbia a public body completes a Privacy Impact Assessment (PIA) before it adopts a new system, under the Freedom of Information and Protection of Privacy Act (FIPPA). Private operators have the same kind of duty under PIPA and PIPEDA. Rectonic cannot do that assessment for you. What it can do is answer the questions the template asks, in the order it asks them.
Anything in [amber brackets] is a detail we have not confirmed yet. Ask, and we will.
What the system does
Rectonic is a schedule for shared recreation space. Staff enter what is on in each lane, court and room; the public reads it as a web page, as a widget embedded in the centre’s own website, or as a printout. It sits beside the registration system (ActiveNet, Xplor) and does not connect to it. It holds no registration, membership or payment records for patrons.
What personal information it holds, and whose
- Patrons and visitors: none. Reading the schedule needs no account and no sign-in. There are no advertising or tracking cookies and no tracking pixels.
- Your staff: an email address and a password. The password is stored only as a salted hash. A staff invitation holds the invited address until it is accepted or revoked.
- Your organization: the name, logo, address and contact details you choose to publish, and the schedule itself, which is public by design.
- Rentals and clubs: the public sees “Reserved” with the time and the lanes. The holder’s name and set-up notes are visible only to your staff; the database refuses them to anyone not signed in.
- Usage counts: when the widget loads or a program is clicked, Rectonic records the event, the facility or program, the referring page, the browser’s user-agent string and the time. The visitor’s IP address is not stored. It is hashed with a secret salt that changes daily, so events cannot be joined into a profile of one person and the address cannot be recovered.
Where it is stored
| Provider | What it holds | Where |
|---|---|---|
| Supabase | The database, sign-in, and uploaded logos | Canada (Montréal, AWS ca-central-1) |
| Vercel | The web application and its request logs | [function region: confirm in the Vercel project] |
| Stripe | Your subscription and card details; card numbers never reach Rectonic | United States |
| [email provider] | Account and invitation email | [location] |
| OpenStreetMap Foundation (Nominatim) | Turns a facility’s street address into map coordinates when a centre saves one. Receives only the address, which is already public. | Europe |
No patron data exists to leave the database. The providers above handle your staff’s email addresses and your billing contact, nothing about the public.
Who can see it inside your organization
Four roles. Owners hold billing and can delete the organization. Managers run the whole organization. Coordinators are limited to their own departments. Aux staff (lifeguards, the front desk) can read the schedule, record readings and post notices, nothing else.
The rule is enforced in the database with row-level security, not only in the screens, so it holds for a request that goes around the app. One organization cannot read another’s rows. A week nobody has approved stays hidden from the public.
How changes are tracked
Every schedule edit is logged with who made it and when, and a manager can revert it. The log is inside the product; nothing has to be requested from us.
How it is protected
- Encrypted in transit with HTTPS, and at rest by the database provider.
- Passwords are never seen by Rectonic; sign-in is handled by Supabase Auth, and changing a password requires the current one.
- Public endpoints are rate-limited. The embed sends a Content Security Policy built for your organization, so it can be framed only by the sites you list.
- We keep a written security register: every finding, its severity, its fix and how the fix was checked. Rectonic does not hold a SOC 2 or ISO 27001 report.
- Backups: [schedule, from the database provider’s plan].
How long it is kept, and how you get it out
- Account and organization data for as long as the account is open, then deleted within [30] days of a request. Usage events for [12 months]. Billing records for as long as tax law requires.
- An owner can delete the organization from its settings at any time. It asks for the organization’s name typed back, then removes everything that belongs to it.
- Your schedule is yours. It is on your own website and printable, usage reports download as CSV, and we will give you a machine-readable copy of everything on request.
If something goes wrong
If we find a breach affecting personal information, we notify you and the regulator as the law requires, with what happened and what was affected.
Who to contact
Technical Recreation Solutions Inc.
[privacy contact]
The full Privacy Policy and Terms of Service are published on this site.
For purchasing
The terms, in one place
What it costs
Plans from $89 a month, in CAD, priced by facility: the buildings you publish a schedule for. Each plan includes a number of them; extra facilities are $45 a month each. Departments, schedules, spaces, sessions, staff accounts, embeds and visitor traffic are unlimited on every plan. See the plans.
Term
Month to month, no contract, and a 14-day free trial to start. Cancel any time from your billing settings and you are not charged again. Paying yearly gives two months free. Enterprise can be invoiced annually against a purchase order.
Who you are buying from
Technical Recreation Solutions Inc., [jurisdiction]. The Terms of Service and Privacy Policy are the agreement; there is nothing else to sign.
Your data
It stays yours. An owner can delete the organization or ask for a copy at any time, as described above.
Vendor questionnaires
If your process needs one completed, send it to [email protected] and we will return it filled in.
Not held today
A SOC 2 or ISO 27001 report. [certificate of insurance: confirm]. Say so early if your process requires either, so it is on the table before anything is signed.
Ready when they are.
Start with one building. Questions first? Email [email protected]
Start your 14-day trial